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Frequently Asked Questions 

Where is your store located?

We are a small, home-based business with no store-front.  We sell online via our website and social media, as well as at the retailers listed on our “LOCATIONS” page.

 

Where are your products made?

All of our products are “up-cycled” and made in Maui, Hawaiʻi.

 

What are Sailbags made out of?

We are pleased to recycle or “up-cycle”  kitesurfing sails and use this ripstop nylon and dacron material to make all of our products. Each piece is meticulously hand-crafted, creating unique, colorful, light-weight, and durable Sailbags Maui tote bags and accessories.

 

Where do you get your kites from?

We are fortunate that Maui-based company Naish Kites are eco-conscious and donate their excess, prototype kites to us. We also have many amazing individuals that provide us with raw material as well, helping us continue our Earth-friendly mission.

 

How do I clean my Sailbag?

You can easily hand-wash or toss in the washing machine.  Sailbags Maui material properties dry quickly in the sun!

 

Shipping

We have a few options available at checkout: USPS Priority, First-Class.

 

Returns/Exchanges

Our apologies for any inconvenience, but we only accept returns or exchanges if the order is incorrect, product is still as-new and unused, and we are notified within 14 days of receipt.

 

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