Frequently Asked Questions
Where is your store located?
We are a small, home-based business with no store-front of ourselves at this time. We sell online via our website and social media, Amazon.com, as well as at the retailers listed on our “LOCATIONS” page.
Where are your products made?
All of our products are “up-cycled” and made in Maui, HawaiÊ»i.
What are Sailbags made out of?
We are pleased to recycle or “up-cycle” giant kitesurfing sails and use this ripstop nylon material to make all of our products. Each piece is meticulously hand-crafted, creating unique, colorful, light-weight, and durable Sailbags Maui tote bags and accessories.
Where do you get your kites from?
We are fortunate that Maui-based company Naish Kites are eco-conscious and donate their excess, prototype kites to us. We also have many amazing individuals that provide us with raw material as well, helping us continue our Earth-friendly mission.
How do I clean my Sailbag?
You can easily hand-wash or toss in the washing machine. Sailbags Maui material properties dry quickly in the sun!
Custom Orders
We have made many custom orders. If it is within our scope, we will gladly work with you and your creation.
Brand Ambassadors
Contact us for details!
Shipping
We have a few options available at checkout: USPS Priority, First-Class, and International.
Returns/Exchanges
Our apologies for any inconvenience, but we only accept returns or exchanges if the order is incorrect, product is still as-new and unused, and we are notified within 14 days of receipt.
ONE EARTH! ONE LOVE! SAIL ON!
